Anonymous
map-marker Denver, Colorado

They took $200 on a credit card for setting up a new account and $150 for June billing to me as a Loan Officer.

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They then solicited the realtors I worked VERY HARD TO GET to join and were telling then they needed to select another Loan Officer to keep their account with HomeIQ.JJUST JUSTJUSJU
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User's recommendation: JUST SAY NO

Shirley G Tle
map-marker Shepherdsville, Kentucky

Dispute

I paid for a wig and returned it to China They have had our money since 4-28, and the that I sent back has yet to be opened. Thank God I had a tracking #. Thank you for keeping on top of it too.
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User's recommendation: Don't buy from them/

Anonymous

Ayuda

Quiero vender mi casa y desde el 2009 homeq no se comunica conmigo necesito un numero telefonico para hablar con ellos por favoren mi titulo aparece una hipoteca de ellos pero ellos no se comunicaron mas conmigo y cambiaron su numero de telefono y en el 2010 abrio otra compania con ese nombre pero no tiene nada que ver con mi prestamo estoy desesperada mi nombre es reina y mi num de telefono 786234**** realmente estoy en una dificil situacion por favor necesito ayuda mi casa esta en miami fl ellos me hicieron el prestamo inicial de mi casa y en ocwen que fue a quien le vendieron los prestamos no aparece
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Reason of review:
Poor customer service
Anonymous

Prestamo desaparesido

esta compania en el 2005 me hizo un prestamo para comprar una casa y el 2009 dejo de contactarse conmigo y ahora mi casa tiene un liens y no puedo venderla quiero contactarme con ellos lo antes posible segun mi busqueda vendio a otra compania pero no encuentro mi prestamo y cada vez que se le hace un lien share a mi casa sale que tengo una deuda pero hace 9 anos que no intenta cobrarmela ni se quien la tiene esto es algo quee sta afectando por que yo y mi esposa nos enfermamos y estamos desabilitados estamos debiendo taxes de la propiedad y necesitamos venderla para pagar la deuda de taxes y no podemos necesitamos encontrar el prestamo para saber que hacer
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Reason of review:
Problems with payment
Anonymous
map-marker South Carolina, United States

What title to home.

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i want the title to my home and the interest paid back to me because it was paid of years early and never got any taken off the pay off. I want my title to my home also. Want to know why my title was not sent to me when the home was paid for and not got any of my interest back for paying of early. very upset and want to get this taken care of as soon as possible. thanks for you time and hope to hear back from you very soon. Have a great day and looking forward to hearing from you. thanks
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Reason of review:
title and interrest money back for paying of ealy
Anonymous
map-marker Miami, Florida

HomeQ, now Ocwen increased escrow and sent you to foreclosure, then escrow surplus disappears!

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You can file a complaint against the attorney with the State Bar association. The attorney bar prohibits this practice. File a complaint! Also, I had the same problem with my parents' house. They increased the escrow monthly payments from $300 to $1,200!! PER MONTH to sent my parents to foreclosure. Once in foreclosure, the money in the escrow surplus disappeared. Whoever has this problem, please let me know. I want to file a formal complaint and a class action if possible. Ocwen bought this company and they are the same crooks. Now they are doing the same with my parents again!!! But not this time babies....
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Loss:
$25000
Reason of review:
fraud
Anonymous
map-marker Atlanta, Georgia

Lost house

Our problem started with having a mortgage that didn't have taxes in the payment.we had two loans with them( mortgage broker doing) I not saying we were perfect,who would be after moving and still paying on another house but. We're coming through ,had paid a payment arrangement when the taxes were due. Homesq paid them and then raised my payments. I had just made the payment on the smaller loan and called to arrange payment for the primary loan.they wanted the full 2000 dollars ,wouldn't work out arrangement me ,told me we were paying to much on other bills. I called and changed what I could on cable, phone etc. to lower outgoing , not good enough for them and threatens to foreclose on 260,000 loan for 2000. Well that sent us into panic mode,filled for bankruptcy, what a mess, what we claimed (and we claimed more)and what they claimed didn't match,the bankruptcy lawyers said they would fix it.well they fixed it alright,6 mths into the bankruptcy ,Homeq took us back to court for the difference( by the way we had already paid what they had claimed)since we had claimed more we were advised to pay our original mortgage payment of 1500 ( combined) and they were expected the new amount with back escrow ( which we had claimed).Lawyers made a deal for us to pay an extra 500 a month to Homeq which took our payment to 2000 a month with 1400 a month to the courts.we could only do that once .we joist walked away from the house.i do know they sold the house to someone represented by there law firm.I would like to sue both law firm and Homeq.By the way we didn't,have a lot to claim for the bankruptcy.we claimed back taxes and 3 mortgage payments,our ford navigator and like 5000 in misc other payments,we did not have credit cards.
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Kymoni Ttd
map-marker Bath, New York

Would not settle so we could sell our home

We had got into a finacial bind and have made a choice to move out of state to find a stable job so we needed to sell our home so we decided to applied for short sale everything went good til we had the buyer ready to close, Then HomeQ being 2nd mortage decided they didn't want to accept the offer to settle the account. Now our home is in foreclosure and like most home's will sit and rot instead of having someone in there and enjoy it. So sad that these loan place doesn't really want to help the working class.
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Loss:
$18000
Anonymous
map-marker Milwaukee, Wisconsin

Homeq is bull..............................................

They sold my loan to and unknown mortgage company after tell me i owe them 6,000 back in payment then iould have to pay 2,000 a month, the the company that got it from them is renting it to renter assisting who looks they don't give a dam, I've been there since 1993 why ask me . To must to say just PISSED the f......of at me and them been three years can't past my home yet. So if you start with country wide like me ,they selling you out to run dig ***
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1 comment
Guest

Lost my home & land in 2003. There should be a law against this kind of business.

Lujain Uri
map-marker Friendswood, Texas

Homeq stole thousands from my family

Homeq stole thousands from me for interest and illegal fees. I paid them so much money to save my home and they treated me like dirt. They harrassed my family and charged interest fees that where double the amount of my house note. How do I sue them for the money they owe me? They were bought out by Ocwen this year and changed their phone numbers. They also falsified payments to IRS that I paid them. I want all that reads this to know that you are not alone and that they steal. Please help me sue them. They are evil.
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Loss:
$50
1 comment
Guest

I need my documents they never sent finals and i need to prove that we took out equity to pay off bills

Anonymous
map-marker Dayton, Ohio

Homeq dispute

Do you have a old Homeq Loan Motgage in default, short sale, negative information on your credit report? Your credit report showing the negative info can be removed! Dispute it, Homeq is out of business and noone has their old files to check your dispute and the three credit companies can not verify your information and it will be removed!!!!! I had a short sale completely removed by all three credit agencies because HomeQ is gone and the new CO only bought the servicing NOT the old INFO. Dispute your info Today and it will be deleted within 48 hours!!!!
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3 comments
Guest

How would I go about disputing a foreclosure? Where do I start

Guest

I found out yesterday they went out of business so I thought MAYBE my records were lost. I woke up this morning with an email my foreclosure was DELETED!! Just found this post now I understand why it happened so fast :D

Guest

i am in this same situation. did you dispute this online and it was removed in two days? please let me know.

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Beauford Ozr
map-marker Bourbonnais, Illinois

Bad customer service

one of the worst mortgage co. they transferred my loan to ocwen but have still not removed my name from their A/C. THEY ARE NOT SHOWING MY A/C BAL AS 0$. in fact they have the whole amt due on their name as well as ocwen. sure i don't owe two companies the same amount. now thet don't even have a # to call or answer Q. WHY DOES LISA MADIGAN NOT DO ANYTHING ABT SUCH DUMB PEOPLE. when we do a home loan we are not aware of the companies reputation, so i would suggest u do a detailed check before u sign. i still wonder why the keep transferring the A/C from one co to another.
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Robert A Zrd
map-marker Magnolia, Texas

Info needed

i just need some one to call me so i can get some info on a old payed off account this is my second letter to you i hope some one can help me there i just need info and who to call at the old HomEq mortgage company please call me at 281 728 **** ask for Bobby or e mail me bobbycoons@***.net i will pay for this info if needed thanks Robert A Coons ok i need tax info the IRS 1098 form mortgage interest statement i need to show long time residents for my property tax on my land see the property is not in my name yet if there is any way that any one can help please can you a gain Robert a coons 281 728 **** ask for Bobby
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3 comments
Guest

I love it! Excellent article.

I also can share my experience in filling forms. Just look at the service 1098 e form.

Its pretty easy to use. I think you can get a free trial if you ask for it.

Guest

Good to know. Thanks for the info, super helpful. BTW, there is an online service through which you can fill out a 2014 IRS 1098, the fillable blank is here form 1098 int.

Guest

Ocwen bought homeq, fired all homeq employees and sent the loans to india. Needless to say, homeq no longer exists.

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laura j Yfd
map-marker Somers, New York

Home Eq Mortage

Home Eq have done something with my escorw account when they sold it over to Owen Mortage Company. According to Owen I only had 2.70 in my escrow account when they took the account over. Now Owen had to adjust my mortage payments so that the escorw shortage will be made up. I would like to know what the *** Home Eq did with my money deposited in to my escorw account from March of 2010 to September 2010 when Owen took over. My taxes where paid for my school in Sept of 2009 and then my town in Jan 2010, and then home owners insurance in Feb 2010. According to my records there was still 6 months left that Home Eq had my mortage in their comapny and the amount that was going to my escrow a month was 482.00 which totals up to up the amount of 2,892.00 that should have been in my escorw when my account was sold over to Owen. I would like some help on this to find out what the *** happened to my money. Regards Laura J. Doyle
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2 comments
Guest

I am trying to figure out who has my loan since HomEq Servicing wrote it off as a loss and I never recieve any documents stating as such and need assistance and Ocwen will not help me please help email dixie162@***.com

Guest

Ocwen bought HomEq. Whatever they are saying HomEq did they actually did.

Ocwen fired all 1,000+ American HomEq employees and outsourced the loan servicing to India. Ocwen boarded the data and funds for half a million loans in 24 hours. That's a lot of data in a short amount of time, so my guess is as good as yours about the location of your funds. I feel sorry for you, and all others stuck with the headache of trying to manage your American mortgage with people in a foreign country.

Not to mention, if you don't pay them the money they say you owe, they will forclose on your home quickly, and illegally. I don't know how they are staying in business with all of the lawsuits they have.

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Dorwin Ccq
map-marker Hilliard, Ohio

Foreclosed on my home.

Homeq Servicing should be shut down by the government. I fought this place for three years. Trying to save my home. Fought them a year by myself after payments went from 559 to 800 something, then continued to raise till it was 1150.00 mnthly. Ended up filling bankruptct to try to save it and ended up losing it anyway. Got another attorney to fight them to try to get a remod done well six attempts and they would always come back and say we something why we didnt qualify. The last time was i didnt send my taxe papers (property taxes) now 5 other times i done this i knew by heart what had to go in their packet. And never was we finally walked out of the house in May of 2010. It was worth all the heart ache and stress to fight these ppl. Something really needs to be done about this company! I could go on and on but dont have enough time. Believe me it was a fight for 3 years and they wouldnt budge. My house is still sitting empty and they only want 28,ooo for it. Now wouldnt it made more sense to remod my loan for 75,000 and they would of got their money. Still upset with my attorneys and this so called buisnees named Homeq. Please this place is not a buisness they are after the consumers hard earned money and its bull.
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Loss:
$75000
1 comment
Guest

Homeq is a disaster. I had been through alot with them.I had requested a modification and every time a faxed all the required documents they kept telling me all kinds of stories.

Om several occasion they told me i was not qualify for a modification and then all of a sudden after several call made they told me i was approved. No paper work came for me to sign but i was being forced to make payment without signing. I REFUSED to pay and requested on many occasion to be sent the paper and they never came. Every week i woul call two to three times and they gave lots of stories.

At one point i told them i was going to get my lawyer and in a week they sent me a letter to i was approved even though they had told me i was not qualified. Now i am told they sent my loan to occwen its all a mess.

Homeq gave is such a thief. I am hope that Homeq will pay the price for such cruilty.

maddmomma m
map-marker Los Angeles, California

Homeq, liars, fraudulant practices

Back in 2009 we defaulted due to loss of income. We called Homeq to try to resolve this just before the trustee sale. After giving them $10,000.00, we were able to do forbearance agreement. It was very difficult paying over $3,000 per month by a certain date. I asked on several occasions if we could do a loan modification. They told us that was not possible because we would not qualify with the information that we gave them. To just keep paying the amount agreed upon for a year and it will ok. Then one month I was late in paying them, the payment was due on 7-27-2010 (my mothers funeral) I missed and did not pay them until 8-10-2010 via western union. I did not hear anything from them (I should have called) Then on 8-28-2010 I received a letter from Western Union (not homeq)for me to come and get my money that Homeq denied my payment. I then called them on Aug 30th since I could not reach them until then. They then told me that I broke contract on August 10 therefore they returned my money. And that we went back into foreclosure, but let see what we can do. They then told me that we qualify for a loan modification. I asked him why now when I had asked on may occasions if we could do a loan modifiaction. He didn't know. But he faxed me the paperwork but he said to get the paperwork in asap because the loan is being transferred to Ocwen on Sept 1. So I did on august 31 I sent the paperwork in and then on Sept1, I received in the mail an eviction notice from an investor that they bought my property at a trustee sale on August 27th. It has been an nightmare ever since. Cannot seem to contact Homeq since they are now gone, and Ocwen washes their hands of this situation. And now Iam trying to negotiate with the new buyers of the property. They are a not being very cooperative and I really cannot find out much about them. But now Iam having to go to court to appeal the unlawful detainer to vacate this property. We have been here for 30 years and our lives have been turned upside down because of these people and their unlawful and deceitful practices. I then called the trustee who sold this prpperty and they told me that Homeq told them on August 9th to sell the property. I say this is a breach of contract on their part since I did not break contract until August 10th. I don't know where this is going to lead but if anyone brings charges or suing them for these practices, I would like to know, or be part of the suit. I think that maybe Barclays Capital the parent company needs to answer these charges and be held responsible for the actions of their other lending service companies. (i.e. Ocwen Serviceing aka Ocwen Fed Bank, etc.)
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Loss:
$380
10 comments
Guest

to cmbar:

did you ever find out how to contact homeq? we are trying to locate our old loan info and have had no luck.

we also tried calling the 4 other companies that took over for homeq but no one knows where our account info is.

let me know! thanks!

Guest

I'm sorry, my previous comment was meant for the former HomeQ employee.

But Someone that knows, if you know anything please let me know too :)THANKS!!

Guest

@ someone that knows:

This is totally off subject but I'm hoping you can maybe provide some insight. I had a loan w/HomeQ and in my experience they were always great. Unfortunately I had to short-sale on my home. I was officially released of the loan in early August, a few days before HomeQ was sold. I am now trying to file my taxes and need both a 1098 and 1099-C but I do not know who it should be coming from. I've searched endlessly for information online about HomeQ and have contacted all four banks, none of which seem to have any info on my account. I am now wondering if HomeQ would have transferred my loan info to one of them at all, since like I said, the account was closed a few days before the sale of HomeQ or would HomeQ, operating remotely somewhere be generating those forms for former customers. Again, any help you can provide would be GREATLY appreciated.

Thanks!!

Guest

Okay robin, if you want to blame me or Homeq for you life you are welcome too, its a free country. But to threaten someone over the internet is really kind of ridiculous behavior for an adult. If you act this way on the phone its not hard to believe you had a hard time communicating with reps. No one like to be or response well to threats.

as for extensions it is normal for any company to have this, case in point, if you have a bank or insurance company with an 800#? When you serve that many people you are in a que, that way everyone gets helped. if not and every agent has 5k-10k loans assigned to them you maybe waiting weeks to speak to someone depending on your place in line.

Homeq was rated #1 in a New York times article for doing loan mods. Just because they are being done doesn't mean your one that qualifies and also guidelines were changing from the government all the time.....Income requirements (What was accepted) Tax requirements (How they are filing) Paperwork req. (What you filled out vs what we found)

These are just to name a few, alot of people lied on taxes, paperwork sent in, and other vital info, sometimes even at the advice of a lawyer or real estate agent. Then confessed after it didn't work and asked for help, sometimes by then it was too late.

Bottom Line:

HOME VALUES WERE UPSIDE DOWN AND WE GET PAID BY THE GOVERNMENT TO MOD, WHAT BENEFIT COULD WE POSSIBLY HAVE IN FORECLOUSER?

I mean really? You think that your homes were so valuable that we tried to lie, steal, and cheat to get them? I understand you fell on hard times.......The whole nation did!!!

But I can assure you I was never part of some corp conspiracy to control homes with neg value. Ask yourself if that even makes sense?

If you live in an apt and you stop paying rent you are evicted, same with a home just takes longer. News flash, they do for cars also. If you owed 15k robin you were really far behind and that means you stopped paying at one point. We didn't make you not pay, too blame us is a little unfair don't you think? As for mod their are guidelines if you didn't meet them I cant force the government to do it. If it is a money issue I would get receipts and fax if that doesn't work I would consult with a 3rd party for more options. I would be pissed if someone mishandled my money, but its not their fault I dint pay in the first place.

Guest

Dear Former HomEq employee Are you for real???? :eek For 1.

when ever I asked for an Extension number from HomEq I was told they don't have one and I am thinking are you Fricking kiddin me? All the other Mortgage companies had Extention numbers what makes them so different? Should of seen a scam them but me being the trusting person I am and spent many hrs. on the phone for three months straight last yr.

everyday trying to get my situation handled, And I would be willing to betyou was one that I spoke with! And this is just from seeing your comments to these pissed off people as myself! If HomEq had the State of Art Software then u obviously didn't know how to use it! Because if you did people like ourselves would not be in the situation we are in!

And might I add when HomEq sold us out they did send any doucumetation what so ever to the new company so they are just going by what HomEq did give them,NOTHING!

So as I stated before I bet u are one of them that stole our money and I really hope you sleep at night with one eye open cause it will come back to haunt you and hopefully you do not live by any of these poor people HomEq has abused and taken advantage of! If so you might consider moving it would be at your best interest!

Guest

Dear Former HomEq Employee, Sorry to hear you no longer have a job!! lolololol Sarcasium there if I may!!!!

But HomEq has stole Money from me sense I been with them also paid them $15,000.00 dollars which was never posted on my account to bring me up to date! Then I told them to put the remaining on the Principle which never happened hmmmmmm imagine that! The only only reason I think you are stickin up for this decietful company is because u were evedently paid off well!!!!!!!!! The onlt thing I can tell you is KARMA will come back to *** you in the ***!!!!!!!!!!!!!!!!!!!!!!!

Booyah and I can't wait!!!!!!!! Pleasee keep me posted as top your situation cause I wouldf be willinfg to stake my life on the fact that your home is paid for free and clear and with people like us monies!!!!!!!!!!!!

Guest

Dear Former HomEq Employee, Sorry to hear you no longer have a job!! lolololol Sarcasium there if I may!!!!

But HomEq has stole Money from me sense I been with them also paid them $15,000.00 dollars which was never posted on my account to bring me up to date! Then I told them to put the remaining on the Principle which never happened hmmmmmm imagine that! The only only reason I think you are stickin up for this decietful company is because u were evedently paid off well!!!!!!!!! The onlt thing I can tell you is KARMA will come back to *** you in the ***!!!!!!!!!!!!!!!!!!!!!!!

Booyah and I can't wait!!!!!!!! Pleasee keep me posted as top your situation cause I wouldf be willinfg to stake my life on the fact that your home is paid for free and clear and with people like us monies!!!!!!!!!!!!

Guest

So to sum it all up you fell very far behind and then needed your servicer to fix it as you had no means to do so yourself, they reviewed the info and were unable to work with you so now its their fault?

Figures....I bet if you apply for a new loan and are denied it is also their fault. Of course this is not in anyway a situation that yourself or life handed you, it is obviously someone else fault.

As for NORA, most attorney are known for being blood sucking thieves that take advantage of people, unless they are being paid and/or telling you what you want to hear.

Remember to present facts when trying to make a case, emotion is not evidence nor will be regarded as fact in most situations.

Its like hating the government but calling the cops or attorney general when you've been wronged.

Guest

I spoke directly with HomeQ employees, was told my loan modification was good, my money was taken and my home was sold anyway! So Former HomeQ Employee you should live in the real world.

We didn't over-mortgage or whatever my husband lost his job due to illness.

My lawyer said Homeq was completely unethical yet operated legally because despite everything politicians may say these days homeowners have less rights than renters. Not everyone brings disaster upon themselves, sometimes horrible awful things just happen and mortgage servicers like HomeQ just don't care.

Guest

The funny thing is, people don't realize that there is absolutely no benefit to a Mortgage Servicer when they Foreclose on a home. We only SERVICED your loan, and the company only got paid when you made a payment.

HomEq was the best Mortgage Servicer in the country upon comparison to all others. This is based on government and third party rating agencies. Since we were the best, our parent company decided to sell us to Ocwen for a huge profit. When Ocwen acquired the company, they displaced 902 American employees since they outsource all of their work to foreign countries.

HomEq had state of the art software, employees, and systems. Most people that had a bad experience did not communicate to HomEq, and your mortgage was Foreclosed on by the system. I'm not saying HomEq didn't make mistakes, but the majority of complaints out there are the consumers fault.

If your loan is now with Ocwen, I guarantee you will miss HomEq. Have fun trying to explain your problem to someone who can barely speak and/or write in English.

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