I have been battling home q for 4 years.
They said i was behind but i have two loans thru them and they were applying it all to one.
They helped cause the bankruptcy i was in. I am now out of bankruptcy and i have been calling every month since the bankruptcy to make payment by phone and every month cofirming with quintella or uganda in the bankruptcy dept i was current.
well now as of 102407 bankruptcy is completed they now say i am a month behind.
It really angered me that their comment would be we sent you statements and I am responsible.
The last payment made was 100407 for oct payment and 101907 i recd a bill stating that i owe for nov next; but when i called they say i am a month behind.
You are unable to talk to anyone with any sense. on
the 19TH I called to get an amt i owed with the amt they had in suspence taken off and after 45 minutes i still didnt have an amt.
Is there anybody at that company that cares about customer service and accuracy.
I am not someone who cusses but they bring out the worst in me. Is there someone that can help people like us who cannot afford legal representation but needs companys like this to be held accountable for their acctions.
Review about: Loan Experience.