HomeQ
www.homeq.com
HomeQ Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HomeQ has 1.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "JUST SAY NO", "Don't buy from them/".
Media from reviews
HomeQ Media
Anonymous
Denver, Colorado
They took $200 on a credit card for setting up a new account and $150 for June billing to me as a Loan Officer.
They then solicited the realtors I worked VERY HARD TO GET to join and were telling then they needed to select another Loan Officer to keep their account with HomeIQ.JJUST JUSTJUSJU
User's recommendation: JUST SAY NO
Shirley G Tle
Shepherdsville, Kentucky
Dispute
I paid for a wig and returned it to China They have had our money since 4-28, and the that I sent back has yet to be opened. Thank God I had a tracking #. Thank you for keeping on top of it too.
User's recommendation: Don't buy from them/
Anonymous
Ayuda
Quiero vender mi casa y desde el 2009 homeq no se comunica conmigo necesito un numero telefonico para hablar con ellos por favoren mi titulo aparece una hipoteca de ellos pero ellos no se comunicaron mas conmigo y cambiaron su numero de telefono y en el 2010 abrio otra compania con ese nombre pero no tiene nada que ver con mi prestamo estoy desesperada mi nombre es reina y mi num de telefono 786234**** realmente estoy en una dificil situacion por favor necesito ayuda mi casa esta en miami fl ellos me hicieron el prestamo inicial de mi casa y en ocwen que fue a quien le vendieron los prestamos no aparece
Reason of review:
Poor customer service
Anonymous
Prestamo desaparesido
esta compania en el 2005 me hizo un prestamo para comprar una casa y el 2009 dejo de contactarse conmigo y ahora mi casa tiene un liens y no puedo venderla quiero contactarme con ellos lo antes posible segun mi busqueda vendio a otra compania pero no encuentro mi prestamo y cada vez que se le hace un lien share a mi casa sale que tengo una deuda pero hace 9 anos que no intenta cobrarmela ni se quien la tiene esto es algo quee sta afectando por que yo y mi esposa nos enfermamos y estamos desabilitados estamos debiendo taxes de la propiedad y necesitamos venderla para pagar la deuda de taxes y no podemos necesitamos encontrar el prestamo para saber que hacer
Reason of review:
Problems with payment
Anonymous
South Carolina, United States
What title to home.
i want the title to my home and the interest paid back to me because it was paid of years early and never got any taken off the pay off. I want my title to my home also. Want to know why my title was not sent to me when the home was paid for and not got any of my interest back for paying of early. very upset and want to get this taken care of as soon as possible. thanks for you time and hope to hear back from you very soon. Have a great day and looking forward to hearing from you. thanks
Reason of review:
title and interrest money back for paying of ealy
Anonymous
Miami, Florida
HomeQ, now Ocwen increased escrow and sent you to foreclosure, then escrow surplus disappears!
You can file a complaint against the attorney with the State Bar association. The attorney bar prohibits this practice. File a complaint! Also, I had the same problem with my parents' house. They increased the escrow monthly payments from $300 to $1,200!! PER MONTH to sent my parents to foreclosure. Once in foreclosure, the money in the escrow surplus disappeared. Whoever has this problem, please let me know. I want to file a formal complaint and a class action if possible. Ocwen bought this company and they are the same crooks. Now they are doing the same with my parents again!!! But not this time babies....
Loss:
$25000
Reason of review:
fraud
Anonymous
Atlanta, Georgia
Lost house
Our problem started with having a mortgage that didn't have taxes in the payment.we had two loans with them( mortgage broker doing) I not saying we were perfect,who would be after moving and still paying on another house but. We're coming through ,had paid a payment arrangement when the taxes were due. Homesq paid them and then raised my payments. I had just made the payment on the smaller loan and called to arrange payment for the primary loan.they wanted the full 2000 dollars ,wouldn't work out arrangement me ,told me we were paying to much on other bills. I called and changed what I could on cable, phone etc. to lower outgoing , not good enough for them and threatens to foreclose on 260,000 loan for 2000. Well that sent us into panic mode,filled for bankruptcy, what a mess, what we claimed (and we claimed more)and what they claimed didn't match,the bankruptcy lawyers said they would fix it.well they fixed it alright,6 mths into the bankruptcy ,Homeq took us back to court for the difference( by the way we had already paid what they had claimed)since we had claimed more we were advised to pay our original mortgage payment of 1500 ( combined) and they were expected the new amount with back escrow ( which we had claimed).Lawyers made a deal for us to pay an extra 500 a month to Homeq which took our payment to 2000 a month with 1400 a month to the courts.we could only do that once .we joist walked away from the house.i do know they sold the house to someone represented by there law firm.I would like to sue both law firm and Homeq.By the way we didn't,have a lot to claim for the bankruptcy.we claimed back taxes and 3 mortgage payments,our ford navigator and like 5000 in misc other payments,we did not have credit cards.
Kymoni Ttd
Bath, New York
Would not settle so we could sell our home
We had got into a finacial bind and have made a choice to move out of state to find a stable job so we needed to sell our home so we decided to applied for short sale everything went good til we had the buyer ready to close, Then HomeQ being 2nd mortage decided they didn't want to accept the offer to settle the account. Now our home is in foreclosure and like most home's will sit and rot instead of having someone in there and enjoy it. So sad that these loan place doesn't really want to help the working class.
Loss:
$18000
Anonymous
Milwaukee, Wisconsin
Homeq is bull..............................................
They sold my loan to and unknown mortgage company after tell me i owe them 6,000 back in payment then iould have to pay 2,000 a month, the the company that got it from them is renting it to renter assisting who looks they don't give a dam, I've been there since 1993 why ask me . To must to say just PISSED the f......of at me and them been three years can't past my home yet. So if you start with country wide like me ,they selling you out to run dig ***
1 comment
Lujain Uri
Friendswood, Texas
Homeq stole thousands from my family
Homeq stole thousands from me for interest and illegal fees. I paid them so much money to save my home and they treated me like dirt. They harrassed my family and charged interest fees that where double the amount of my house note. How do I sue them for the money they owe me? They were bought out by Ocwen this year and changed their phone numbers. They also falsified payments to IRS that I paid them. I want all that reads this to know that you are not alone and that they steal. Please help me sue them. They are evil.
Loss:
$50
1 comment
Anonymous
Dayton, Ohio
Homeq dispute
Do you have a old Homeq Loan Motgage in default, short sale, negative information on your credit report? Your credit report showing the negative info can be removed! Dispute it, Homeq is out of business and noone has their old files to check your dispute and the three credit companies can not verify your information and it will be removed!!!!! I had a short sale completely removed by all three credit agencies because HomeQ is gone and the new CO only bought the servicing NOT the old INFO. Dispute your info Today and it will be deleted within 48 hours!!!!
3 comments
Beauford Ozr
Bourbonnais, Illinois
Bad customer service
one of the worst mortgage co. they transferred my loan to ocwen but have still not removed my name from their A/C. THEY ARE NOT SHOWING MY A/C BAL AS 0$. in fact they have the whole amt due on their name as well as ocwen. sure i don't owe two companies the same amount. now thet don't even have a # to call or answer Q. WHY DOES LISA MADIGAN NOT DO ANYTHING ABT SUCH DUMB PEOPLE. when we do a home loan we are not aware of the companies reputation, so i would suggest u do a detailed check before u sign. i still wonder why the keep transferring the A/C from one co to another.
Robert A Zrd
Magnolia, Texas
Info needed
i just need some one to call me so i can get some info on a old payed off account this is my second letter to you i hope some one can help me there i just need info and who to call at the old HomEq mortgage company please call me at 281 728 **** ask for Bobby or e mail me bobbycoons@***.net i will pay for this info if needed thanks Robert A Coons ok i need tax info the IRS 1098 form mortgage interest statement i need to show long time residents for my property tax on my land see the property is not in my name yet if there is any way that any one can help please can you a gain Robert a coons 281 728 **** ask for Bobby
3 comments
laura j Yfd
Somers, New York
Home Eq Mortage
Home Eq have done something with my escorw account when they sold it over to Owen Mortage Company. According to Owen I only had 2.70 in my escrow account when they took the account over. Now Owen had to adjust my mortage payments so that the escorw shortage will be made up. I would like to know what the *** Home Eq did with my money deposited in to my escorw account from March of 2010 to September 2010 when Owen took over. My taxes where paid for my school in Sept of 2009 and then my town in Jan 2010, and then home owners insurance in Feb 2010. According to my records there was still 6 months left that Home Eq had my mortage in their comapny and the amount that was going to my escrow a month was 482.00 which totals up to up the amount of 2,892.00 that should have been in my escorw when my account was sold over to Owen. I would like some help on this to find out what the *** happened to my money. Regards Laura J. Doyle
2 comments
Dorwin Ccq
Hilliard, Ohio
Foreclosed on my home.
Homeq Servicing should be shut down by the government. I fought this place for three years. Trying to save my home. Fought them a year by myself after payments went from 559 to 800 something, then continued to raise till it was 1150.00 mnthly. Ended up filling bankruptct to try to save it and ended up losing it anyway. Got another attorney to fight them to try to get a remod done well six attempts and they would always come back and say we something why we didnt qualify. The last time was i didnt send my taxe papers (property taxes) now 5 other times i done this i knew by heart what had to go in their packet. And never was we finally walked out of the house in May of 2010. It was worth all the heart ache and stress to fight these ppl. Something really needs to be done about this company! I could go on and on but dont have enough time. Believe me it was a fight for 3 years and they wouldnt budge. My house is still sitting empty and they only want 28,ooo for it. Now wouldnt it made more sense to remod my loan for 75,000 and they would of got their money. Still upset with my attorneys and this so called buisnees named Homeq. Please this place is not a buisness they are after the consumers hard earned money and its bull.
Loss:
$75000
1 comment
maddmomma m
Los Angeles, California
Homeq, liars, fraudulant practices
Back in 2009 we defaulted due to loss of income. We called Homeq to try to resolve this just before the trustee sale. After giving them $10,000.00, we were able to do forbearance agreement. It was very difficult paying over $3,000 per month by a certain date. I asked on several occasions if we could do a loan modification. They told us that was not possible because we would not qualify with the information that we gave them. To just keep paying the amount agreed upon for a year and it will ok. Then one month I was late in paying them, the payment was due on 7-27-2010 (my mothers funeral) I missed and did not pay them until 8-10-2010 via western union. I did not hear anything from them (I should have called) Then on 8-28-2010 I received a letter from Western Union (not homeq)for me to come and get my money that Homeq denied my payment. I then called them on Aug 30th since I could not reach them until then. They then told me that I broke contract on August 10 therefore they returned my money. And that we went back into foreclosure, but let see what we can do. They then told me that we qualify for a loan modification. I asked him why now when I had asked on may occasions if we could do a loan modifiaction. He didn't know. But he faxed me the paperwork but he said to get the paperwork in asap because the loan is being transferred to Ocwen on Sept 1. So I did on august 31 I sent the paperwork in and then on Sept1, I received in the mail an eviction notice from an investor that they bought my property at a trustee sale on August 27th. It has been an nightmare ever since. Cannot seem to contact Homeq since they are now gone, and Ocwen washes their hands of this situation. And now Iam trying to negotiate with the new buyers of the property. They are a not being very cooperative and I really cannot find out much about them. But now Iam having to go to court to appeal the unlawful detainer to vacate this property. We have been here for 30 years and our lives have been turned upside down because of these people and their unlawful and deceitful practices. I then called the trustee who sold this prpperty and they told me that Homeq told them on August 9th to sell the property. I say this is a breach of contract on their part since I did not break contract until August 10th. I don't know where this is going to lead but if anyone brings charges or suing them for these practices, I would like to know, or be part of the suit. I think that maybe Barclays Capital the parent company needs to answer these charges and be held responsible for the actions of their other lending service companies. (i.e. Ocwen Serviceing aka Ocwen Fed Bank, etc.)
Loss:
$380
10 comments
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Lost my home & land in 2003. There should be a law against this kind of business.